Last Updated: December 28, 2025
At LUD Agency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services.
Personal Data: Name, email address, phone number, and gym name.
Usage Data: IP address, browser type, and pages visited (via cookies).
We use the information we collect to:
Provide, operate, and maintain our services.
Improve, personalize, and expand our website.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you for customer service, updates, and marketing purposes.
We do not sell your personal information. We may share data with third-party vendors (such as Google and Meta) solely to perform services on our behalf, such as:
Advertising and analytics.
CRM and lead management (Google Sheets).
Call tracking and recording services.
As part of our services, we provide call tracking and recording for quality assurance and training purposes for our clients. By using our services, you acknowledge that calls may be recorded and stored in accordance with local and state laws.
Depending on your location, you may have the following rights:
The right to access: You can request copies of your personal data.
The right to rectification: You can request that we correct any information you believe is inaccurate.
The right to erasure: You can request that we erase your personal data under certain conditions.
We use cookies and similar tracking technologies (like Google Signals and Meta Pixel) to track activity on our service and hold certain information to improve your experience.
If you have any questions about this Privacy Policy, please contact us at: LUD Agency Email: info@lud-agency.com